Claim follow-up and billing queues keep growing
Define claim preparation, status follow-up and payment-posting responsibilities. Payment posting can be scoped within billing or as a focused requirement.
Explore medical billing specialist support ↗HEALTHCARE OPERATIONS · DEDICATED STAFFING
Build capacity behind your revenue cycle.
Hire dedicated medical billing, coding and administrative support for your US practice or revenue cycle business. Scope the workflow, systems and supervision before selecting a full-time professional in India.
Discuss my hiring needs ↗You interview and choose. No obligation to hire.
YOUR FIRST HIRE
Where is the work getting stuck?
Coding work needs specialist attention
Recruit against your specialty, code-set experience and credential requirements. Keep audit and escalation ownership with your organisation.
Explore medical coding specialist support ↗Authorisations delay scheduled services
Define documentation collection, payer follow-up and escalation deadlines. Clinical decisions and payer approval remain outside this administrative role.
Explore prior authorization specialist support ↗These are starting points. If your workload crosses roles, share it with us before choosing a title.
COMPARE BEFORE YOU COMMIT
Healthcare operations roles and monthly costs.
Choose by the work you need owned. Open an individual role guide for responsibilities, tools, screening and detailed pricing.
| Role | When to consider it | USD / month |
|---|---|---|
| Medical billing specialist ↗ | Recurring claim submissions and administrative rejections are exceeding your billing team’s capacity. | $1,695–$2,495 |
| Medical Coding Specialist ↗ | Coding backlogs or recurring documentation gaps require focused capacity under a qualified reviewer. | $1,695–$2,495 |
| RCM and denial follow-up specialist ↗ | Denied claims and aged receivables need sustained follow-through that your current team cannot maintain. | $1,695–$2,795 |
| Healthcare Virtual Assistant ↗ | Your front desk is overloaded with recurring administrative follow-up that can be handled in an approved remote workflow. | $1,495–$1,895 |
| Prior Authorization Specialist ↗ | Pending authorizations and missing information are consuming administrative time before scheduled services. | $1,695–$2,495 |
| Provider credentialing coordinator ↗ | Provider additions, location changes and renewal deadlines create a continuing queue without clear administrative ownership. | Request a role quote |
Included in the seat
Recruitment and screening, dedicated full-time staff, managed Pune workspace, standard hardware and IT support, HR, payroll, attendance and replacement support.
Confirm before hiring
Special software, hardware, paid platforms and heavy US-hours overlap may add cost. Confirm your scope, complete monthly quote and commercial terms before committing.
See pricing and inclusions ↗THE WORKING RELATIONSHIP
Extra capacity, managed your way.
Medical billing companies and US practices with an established operations lead, recurring queues and a defined process for approving access to sensitive information.
- A continuing workload that can support a full-time role.
- A manager who can set priorities, review output and answer questions.
- Documented access, approval and escalation rules.
These are administrative staffing roles, not clinical care. Do not assume a website description establishes compliance or professional credentials. Confirm contractual, privacy, security and supervision requirements with your organisation before providing access.
Compare staffing with other delivery models ↗Where a person adds value alongside AI.
Tools can extract data and flag exceptions. Staff still coordinate missing documentation, track payer responses and escalate ambiguous cases under your organisation’s rules. Automation does not remove the need for review.
Include approved tools and review rules in the brief. Assess the person’s ability to validate outputs and handle exceptions, not simply their ability to use a tool.
Help me define the role ↗HIRE FOR THE ACTUAL WORK
Make the interview practical.
Use de-identified sample claims, coding scenarios or an authorisation queue. Assess documentation, exception handling and escalation. Verify any required certifications and specialty experience for the actual candidate.
A focused first month
- 01
Map one queue, review owner, systems and permitted access.
- 02
Agree training, escalation rules and a quality review sample.
- 03
Review accuracy and unresolved cases before expanding the workflow.
This is a suggested onboarding sequence; agree timing and responsibilities for your role. See how recruitment and onboarding work.
BEFORE YOU HIRE
Questions about healthcare operations staff.
Can I hire specifically for payment posting?
Yes. Describe the ERA or EOB workflow, volume, adjustment rules, reconciliation tasks and exceptions to escalate. We can assess a focused payment-posting role even when the broader billing title is the starting point.
Is medical billing the same as medical coding?
Billing centres on claims and payment workflows; coding centres on translating documented services into the appropriate codes within the agreed scope. Define which expertise is needed rather than assuming one candidate covers both.
Can you recruit for credentialing or eligibility work too?
Share the exact recurring workflow and experience required. Credentialing and authorisation roles have dedicated guides below; eligibility support can be scoped within a suitable healthcare operations brief.
Who manages the work and employment?
You choose the candidate, assign priorities and review the work. Your Remote Staff recruits and supports the person from a managed office in Pune, India, with standard hardware, IT, HR, payroll and replacement support included in the monthly seat.
How soon can we hire?
The shortlist timeline depends on the skills, seniority, hours and candidate availability. Share your brief and target start date so we can discuss a realistic hiring plan. You interview and select the candidate.
A USEFUL FIRST CONVERSATION
Bring a brief, or bring the bottleneck.
You do not need a finished job description. Start with:
- Practice specialty or client mix, queue type, volume and backlog
- EHR or practice-management system, payer mix and required credentials
- Quality reviewer, access requirements and required live US-hours coverage
What happens after you enquire?
We review the workload with you, discuss the right role and experience, and confirm pricing and hiring next steps. You interview the shortlisted candidates and choose who joins your team.
Share my requirements ↗Need a different specialty? Tell us the skills and workflow you need.
EXPLORE CONNECTED OPTIONS
Plan the support around this role.
Turn the backlog into a hiring plan.
Tell us what needs doing, who will manage it and when you want to start.
Find my next hire ↗