Agree permitted access, client SOPs, payer channels and review ownership.
DEDICATED STAFF FOR US BUSINESSES
Hire an RCM Specialist for Denials & Medical AR Follow-Up
Hire an RCM specialist for denial worklists, medical AR follow-up and unresolved claim coordination. Work with a full-time teammate in our managed Pune office, with recruitment, IT, HR and payroll included.
Get my rcm and denial follow-up specialist quote ↗You interview and choose. No obligation to hire.
WHO THIS ROLE FITS
US revenue-cycle managers and medical billing companies
Denied claims and aged receivables need sustained follow-through that your current team cannot maintain.
What stays with your team
Your authorized clinical, billing and compliance leads retain decisions and sign-off. Confirm permitted offshore access, business-associate arrangements and data-handling requirements before sharing patient information. Your team retains end-to-end revenue-cycle accountability and appeal approval.
THE WORK TO DELEGATE
What you can delegate.
- Prioritize assigned denial and aging queues
- Investigate payer responses and supporting records
- Document calls and permitted portal follow-ups
- Prepare correction or appeal materials for review
- Report recurring denial causes to the billing lead
Match your tools and workflow
Specify payer portals, practice-management software, specialty and US calling hours.
What to include in your brief
Share queue size, denial categories, aging priorities and who approves appeals.
Include your monthly budget, required US-hours overlap and the person who will review the work.
Scope this role ↗AGREE WHAT GOOD WORK LOOKS LIKE
What you should be able to review.
Use these examples to agree deliverables and review standards for your workflow.
- Denial tracker with next action and deadline
- Payer follow-up notes with reference details
- Recurring-issue report separating coding and administrative causes
Where a person adds value alongside automation
Automation can route claims and show status. Unresolved payer responses and missing evidence require investigation and coordination; recovered revenue is not guaranteed.
Start with the work your tools leave unresolved. The remaining workload should justify a dedicated full-time hire.
What does it cost?
Your Remote Staff’s published range for a dedicated rcm and denial follow-up specialist is $1,695–$2,795 USD per month. The final quote depends on experience, scope and agreed working hours.
Included in the standard monthly seat
- Recruitment and screening
- Dedicated full-time staff
- Managed Pune workspace
- Standard hardware and IT support
- HR, payroll, attendance and leave
- Replacement and account support
What can change the price?
- Special hardware, test devices and paid software
- Calling tools or premium monitoring and reporting
- Night shifts or heavy US-hours overlap
- Security-heavy workflows, a dedicated manager or client-specific training
Confirm the complete quote and commercial terms before hiring.
Get my monthly quote ↗ASSESS THE PERSON, THEN CHOOSE
Find the right person.
Suggested assessment: Use de-identified denial scenarios. Assess the proposed next action, evidence required and documentation quality.
Make the interview useful
Discuss a representative task, ask how the candidate handles uncertainty, and agree what good output looks like. Use sanitized examples rather than live credentials or sensitive customer data.
See the hiring process ↗YOUR FIRST WORKING ROUTINE
Start with a manageable scope.
Suggested priorities to agree with your hire, adapted to your systems and expectations.
Assign a defined claim queue and review documented actions for accuracy.
Track queue age, rework and follow-up completion before broadening responsibility.
A paid trial, with clear terms
The current offer is a paid one-week trial, credited toward your first month if you continue. Confirm the trial price, scope and continuation terms before starting.
Agree the complete quote
Confirm the role, working hours, extras, payment schedule, notice requirements and replacement arrangements in writing before you commit. A published range is a budget guide, not your final quote.
BEFORE YOU DECIDE
Before you decide.
Clarify the working arrangement before you commit. If your scope spans several roles, we can help you decide where to start.
Talk through my requirements ↗How is RCM different from medical billing?
Choose billing for claim preparation and submission capacity. Choose this RCM role when denials, aging follow-up and coordination across the claim lifecycle are the main workload.
Do I need separate denial-management and AR staff?
Not always. One experienced specialist may cover a defined denial and follow-up queue. Separate roles make sense when volume, specialty or complexity requires them; scope the workload before choosing headcount.
Do you guarantee collections or denial reversals?
No. Results depend on claim validity, documentation, payer decisions and your workflow. Assess the hire using accurate actions, timeliness and outcomes appropriate to the claim mix.
Can a small practice use this model?
Yes, if there is enough recurring work and someone qualified to direct and review it. A practice seeking a vendor to run billing end to end needs to distinguish that service from dedicated staffing.
Is payment posting the main work?
Routine posting may already be automated. Describe the remaining payment exceptions and reconciliation workload, along with any payer follow-up that needs attention.
How soon can someone start?
Timing depends on skills, seniority, working hours and candidate availability. We confirm the expected shortlist timeline after reviewing your brief.
Who supports the employment and office setup?
Your Remote Staff is operated by Salt Technologies. Staff work from the managed Pune office, with recruitment, standard hardware, IT, HR, payroll, attendance and replacement support. You direct daily work.